Man books IRCTC railway room for Rs 333, finds Indian toilet instead of Western; gets Rs 20,000 compensation

Economic Times - Oct 16, 2026

A 72-year-old man who booked a Rs 333 retiring room at Chittorgarh railway station found an Indian toilet instead of the western toilet listed on the IRCTC portal. After returning the keys without using the room and failing to get a refund, he approached the consumer commission, which enhanced compensation from Rs 3,000 to Rs 20,000.

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