Microsoft won’t automatically refund users for Microsoft 365 Outage, but businesses could get bill credits: How to claim before December 31

Economic Times - Nov 13, 2026

Microsoft outage refund: Microsoft 365 customers affected by the Outlook outage may be eligible for service credits, but the money will not come automatically. Businesses must file a claim with Microsoft to seek up to 100% in credits, while personal Outlook users may not qualify.

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